Hotel Monasterio De Valbuena 5*

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All linens sanitized in high-temperature washFace masks forced for guests in public areasFace masks required for employee in windy areasFloors marked for sociedad distancingHand sanitizer accessible to guest & staffRegularly sanitized high-traffic areas
Situated at los heart of Ribera del Duero, the hotel Castilla Termal Monastery the Valbuena -papposo the an initial spa with 5 stars status in Castilla y León —apoyándose is situated in one the best maintained Cistercian abbeys of los 12th century in Europe. Come to be in an exclude, touristic complex, in ns Golden milla (Milla después Oro) of ns Ribera ese Duero, the Monastery of papá noel María del Valbuena provides setenta y nueve rooms, every one of them that high quality and has more than 18,000 cuadrado metres constructed. The spa area exceeds the 2,000 cuadrado metres, with dieciséis treatment rooms, number of thermal pools, water contrast circuit and a niños pool.

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The hotel is beautiful, us stayed just for uno night, we were going to stay dos nights but left early. We did not feel sociedad distancing or hygiene were enforced. Los dinning room was full, both for breakfast and dinner. Civilization were there is no masks in los common areas, the rooms did not feel together clean as los ones from our previous cinco hotels..There was a black rug in the room, i m sorry you could not see if it to be clean or not... The comida at breakfast y dinner to be pretty good. Service at the reception was also good. My son brought his road bike y he states there was ns room special for keeping bikes during the night.
Greetings: In very first place, thanks for acquisition you tiempo to answer ours questionaire. That is crucial for us. Us deeply regret that your experience around our restaurant, cleaning y hygyene werent satisfactory, that’s not exactly how Castilla Termal works at all, we apologize for that. Otherwise, we say thanks to you around your comments about our staff y about our breakfast y dinner service. Us hope to watch you soon to boost your stay.

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Beautiful hotel in the heart the Ribera del Duero. The was exactly what me gustaría look for in un hotel: clean, cozy, peaceful, totally free parking y with an excellent food y drinks. Located an extremely close to los best bodegas in los area. 100 % recommended.
We really want to favor this 5-star hotel+spa, given los absolutely beautiful surroundings y the lover architecture, yet we were left sorely disappointed in practically every respect. They carry out so much false declaring that i honestly can't understand how they regulate to obtain away misleading the public this way. Beware: ns pretty pictures of los spa inside los arches of the monastery on their website are actually of ns special designated different area the you should pay cincuenta euros adicional per human being to access it for 2 hours and that you require to publication days in advance. Los spa itself is fairly pathetic: tiny area, no sauna or Turkish bath, and the water is highly chlorinated. It is likewise not heat enough; it's practically as if lock don't want you to remain there for also long. Ns hotel itself, in spite of being housed in ns beautiful monastery is appallingly managed and severely understaffed. We were retained waiting almost 45 minutes in los lobby simply to examine in come our room. As soon as we to be finally displayed to our room that was not what us had clearly asked for in ours booking (it had two separate solamente beds rather of ns double bed; not un complex request!). Us were told to wait in the room y that castle would contact when they found one more one but they never ever called. Delaware waiting an ext than fifty percent an hour, and eager to obtain to ns spa prior to dinner, we called reception and we were told the it can take hrs so that we should just go to the spa and that they would move our stuff to one more room as soon as they uncovered one. In ~ night, after the disappointment of ns spa, we checked out our new room and after getting prepared for dinner us were rudely turn away desde the restaurant in ~ 10:40pm because los kitchen closes at 22:30 (this in Spain, whereby everyone eats at approximately 10-10:30pm, particularly during the holidays!). Disappointed (again), we returned to our room y ordered room service, just to be told the they might only prepare (overpriced) cold dishes; this in un 5-star hotel! When identificación tried explaining this to ns receptionist he ignored me and cut me off, putting ns phone debajo on me. Certain appalling. And it's a real pity because ns surroundings room beautiful. Conserve your money and go elsewhere.…